About BankUnited Direct
BankUnited, N.A., a national bank and wholly-owned subsidiary of BankUnited, Inc. (NYSE:BKU), is headquartered in Miami Lakes, Florida with 95 branches in 15 Florida counties and six banking centers in the New York metropolitan area as of June 30, 2016. One of the largest independent depository institutions headquartered in Florida by assets, BankUnited provides a wide range of commercial and consumer banking services.
Client Background
The BankUnited website serves as the gateway for everything – an information hub and promotional asset for prospects, and a banking tool for current customers. As banking customers are increasingly shifting their banking activities online and consumer expectations center on convenience, flexibility, and security, BankUnited set out to shift the technology that powered their online customers’ experience to serve their current needs.
BankUnited needed a compelling user experience online and an enterprise content management solution that offered flexibility, scalability, and features including workflow and approval process systems to address regulatory requirements in the banking industry.