Technical Support
We know site up-time and reliability are important to the success of your business, so they are extremely important to us.
We strive to bring our customers the highest level of service. Unfortunately, we know there are some circumstances that are simply out of our control. Through the use of both internal and third-party monitoring systems, our team is notified immediately upon any service interruptions across our network.
In the event that you are unable to load your website, the following link provides up-to-the-minute information on service availability.
Server Status
Support Team Office Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m. (CST)
(866) 414-7746
Email Support
Emergency Hosting Technical Support
Emergency Hosting Technical Support is available 24/7. Please call (319) 268-4698. If no answer, please leave a voicemail and someone on our team will contact you as soon as possible.
*The emergency hosting technical support contact number is intended for service interruptions or outages only. Standard requests will be handled during normal business hours.