Project Coordinator

Job Description

As a Project Coordinator, you will have the perfect opportunity to showcase your great customer skills, multitasking, and willingness to learn new things while sharing your high-level knowledge of website applications, the internet and all things digital (social, hosting, etc.) This position is part of the project management team and works directly with and under the direction of a Director and Senior Project Manager(s) and includes a career path to advance.

Day-to-day responsibilities include requirements gathering and definition, project estimation, creation of project plans, facilitation of project meetings, status reporting, and resource management/deliverable management as related to individual projects. You will collaborate other members of our delivery team which include Designers, Developers, Digital Marketers and the IT team.

Requirements:

Excellent communicator and presentation skills

Demonstrated experience and knowledge of digital solutions (website applications, hosting, digital marketing) with proactive and strategic thinking

Understanding of time management, task prioritization and organization processes

WordPress or similar CMS platform experience 

Project Management Software experience is a plus! (Jira, Workfront, Asana, Basecamp)

Professional demeanor

Exceptional multitasker

1-3 years of experience in delivering web- based solutions

1-3 years of experience working in a team- based environment

Bachelor’s degree or equivalent

Responsibilities:

Customer Service 

Acts as point of contact for clients while in the production process. Builds credibility and trust with the client to ensure project meets the client's need

Ability to receive customer feedback and document for delivery team to execute, but to also proactively be thinking on behalf of the client and what is in their best interests

Project Delivery 

Supports the management of projects throughout the project lifecycle including definition, estimating, planning, analysis and design, development, deployment, and closure

Communicates project milestones and actively measures project progress against milestones to ensure timely and successful completion

Ensures the project follows the proper planning and execution as outlined the project management methodology

Develops and maintains key project deliverables: project plans, scope documents, communication plans, status reports, and risk management plans

Performs quality assurance on project to ensure solutions meets requirements, functions properly and is free of bugs

Delivers weekly status reports and other required communication to ensure client is informed and aware of the project status

Works within the delivery team (most notable with the Director and other Project Manager(s)) to determine and prioritize project objectives critical success factors, and project risks

Assigns tasks and sets priorities in the completion of tasks and deliverable. Tracks and escalates issues as appropriate.


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